Are you passionate about making a difference in people’s lives? Are you motivated to learn and connect people with cutting edge technology? Do you go the extra mile to provide customer delight? We are looking for talented people who are ready to grow with Hargray Communications. We are dedicated to developing our employees for a career and future with us. Hargray Communication is offering a career opportunity as a Residential Sales & Support Customer Experience Leader
In this role you will be responsible for managing the on-site Core Contact Center to include Sales, Billing, Technical Assistance Center (TAC), Standards & Compliance. Provides leadership and direction for the day-to-day performance of the above groups, while maintaining a high level of professionalism and cooperation between different departments and work areas. Responsible for hands on management of inbound prospect calls, email, chat technical support for residential & business customers for all markets and core contact center. Maintains a high standard of productivity, quality, and customer service.
Duties and Responsibilities:
Minimum Qualifications:
EOE/Disability
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