Security Manager
Billings Clinic

Job Info

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You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!

You can make a difference here.

About Us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits
We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide.

Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.  Click here to learn more!

Security Manager
SECURITY (Billings Clinic Main Campus)
req2178

Shift:  Day
Employment Status:  Full-Time (.75 or greater)
Hours per Pay Period:  1.00 = 80 hours (Non-Exempt)
Starting Wage DOE

Assisting in the development and implementation of armed security operations within Billings Clinic. Maintains a safe and secure environment for customers and employees by establishing and enforcing security policies and procedures to ensure the safety and security of patients, employees, physicians, volunteers, visitors, and property. Accountabilities include: quality of services; short and long range planning to achieve goals and objectives; fiscal control; interdepartmental/intradepartmental relations; personnel management.

Essential Job Functions

*Assist in the development and oversees safety and security day to day operations to ensure adherence to organizational mission, vision, values, strategic goals, and business strategies. Interprets and supports the mission and philosophy of Billings Clinic. Responsible for promotion of, and adherence to, the elements of Billings Clinic's Code of Business Conduct and corporate compliance program.
*In collaboration with Security Leadership and administration develops and implements short and long range plans, and leads, develops and revises security and safety programs which enhance organizational safety and security.
*a) Report and make recommendations to Security Leadership regarding project and management strategies as it relates to security processes and operations. Responsible for conducting site reviews, writing audit/review reports, reviewing findings, and making recommendations.
*b) Assist the implementation of effective security management policies across the organization. Monitors and evaluates organizational performance on key security issues and programs, recommends corrective action programs where appropriate. Responsible for providing leadership, advice and counsel to management on security policy and practices. Identifies exposures and recommends and develop corrective plans as appropriate.
*c) Maintains knowledge of complex industry trends, current security issues and security technology and update management on risk and threat that could impact organization's business.
*d) Able to perform annual risk analysis, particularly with respect to level of crime, terrorism, workplace violence, threats from natural and man-made disasters.
*e) Ensures effective crime prevention and assets protection program is maintained with appropriate measures taken to meet or exceed standards required by Billings Clinic
*Assist Security Director in the overall marketing, program development, and service priorities. Coordinates with Billings Clinic leadership to assure continuity in pursing security and organizational goals and synergy in implementing plans and problem resolution.
*a) Establishes and maintains robust customer relationships to ensure complete understanding of business operations to enable the delivery of viable security responses.
*b) Can Perform incident analysis and investigation relative to all incidents with advice and closure to all responsible functional management and supporting security management.
*c) Responsible for planning, developing and implementing security plans, security programs such as Emergency Response and Crisis Management, Physical Security, Incident Management and/or Investigation.
*Helps develops, implements, and maintains a realistic, cost-effective annual budget.
*a) Provides advice and counsel to Security Director on the expenditures of resources for protection of company assets where compromise or loss of these assets could seriously affect company business.
*Practices process improvement principles to assess and improve the quality of the service provided within the organization. Maintains competency in all organizational, departmental, and outside agency safety standards relevant to job performance for department and ensures compliance of department and staff.
*Develops, retains, recruits, and leads a talented team committed to accomplishing the goals and objectives of Billings Clinic and Regional Support. Recommends, implements, and evaluates plans and systems that assure sufficient number of qualified and competent staff to provide care/services. Adheres to administrative policies and procedures relating to human resource management.
*a) Provides leadership, advice and counsel to all security staff in achieving current and long rage strategic program objectives.
*b) Serves as staff support to Security Director and assists in conducting investigations of significant threats and/or the loss of assets.
*c) Aid in the development and implements security training/orientation programs for security staff and employees of the organization.
*Demonstrates and encourages an ethic of open communication and teamwork throughout the organization. Builds an environment of shared commitment to Billings Clinic's goals and responsibility to achieve quality outcomes. Provides consultation for related concerns and acts as a customer advocate by demonstrating sensitivity to ethical and legal ramifications of practice.
*a) Participates as a member of the Emergency Response and Incident Command Teams

Knowledge, Skills, and Abilities

*Billings Clinic policy and procedures, both organizational and departmental
*Personal computers, hardware and software
*Billings Clinic Code of Business Conduct
*Billings Clinic Corporate Compliance Program
*HIPAA and confidentiality requirements
*Patient's/resident's rights
*Customer service techniques and Personal Service Excellence (PSE) skills
*Regulatory standards (i.e., OSHA, Joint Commission, etc.)
*Health care environments and trends
*Demonstration of leadership and empowerment principles
*Budgeting and fiscal controls
*Human resource management
*Security
*Advanced verbal and written communication skills
*Application of leadership skills
*Adhering to human resource management policies, procedures and guidelines
*Budgeting and fiscal controls
*Analytical skills necessary to manage complex scenarios/situations and resolve problem scenarios in a timely, cost effective and efficient manner; and to make need calculations for installations, find solutions to malfunctions and direct repairs of equipment
*Disaster and emergency management and associated security needs/precautions
*Incorporate population specific needs into all aspects of communication and patient/resident care; scope of services provided will encompass age groups ranging from infant through geriatric
*Establish and maintain effective working relationships
*Interpret policies and procedures; identify non-compliance and take appropriate action
*Utilize time management concepts to maximize time effectively
*Work independently
*Make fair and sound decisions by soliciting the involvement of the appropriate people
*Remain calm and professional during stressful situations
*Builds genuine relationships and empowers others
*Work well in a team environment
*Maintains flexibility to adapt to a variety of workload assignments
*Cites clear expectations and measures while monitoring process, progress and results
*Manage multiple priority projects simultaneously and bring projects to closure within agreed upon timeframes
*Lift, push and pull 50 pounds unassisted
*Decisions impacting human resource management may have legal implications
*Decisions concerning regarding Facility Services directly impact patient/resident care, quality of outcomes and safety aspects for staff and patients
*Decisions regarding budgeting and fiscal control have direct impact to the financial viability of the organization
*Regional service area supported expands across Montana and Wyoming

Minimum Qualifications
Education

• 2 Year / Associate Degree
   in Criminal Justice or related field required; Bachelor's degree in Criminal justice or related field preferred
  

Experience

• Five years security services management experience and/or training in a large, multi- campus healthcare system; Ten (10) years preferred

Certifications and Licenses

• HeartSaver CPR certification
  Certified Protection Professional (CPP), Certified Healthcare Protection Administrator (CHPA) designation, or Security Manager Certification is preferred Preferred
  National Incident Management Systems (NIMS) Certification levels IS-100, IS-200, IS-700, IS-800 to be completed within two years of hire

 Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

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