Senior Ecommerce Manager
helenoftroy

Job Info

---

Join our Health & Home Team at Helen of Troy as a Senior Ecommerce Manager and make an immediate impact on our trusted brands: Vicks, Braun, Honeywell, PUR. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around your home, and you'll find us everywhere:
In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

What you will be doing:

• 
  Develop and lead DTC Ecommerce website product strategy, programs that drive site conversion and repeat visit, and site promotion and merchandising strategies
  
• 
  Partner with category and digital experience teams to influence brand.com website product portfolio strategy and build unique product offer/bundle strategies
  
• 
  Monthly revenue, profitability & critical metric forecasting/reporting. Budget management and accountability
  
• 
  Own the end-to-end performance of Health and Home owned brand websites, report on site KPIs, identifying opportunities for improvement.
  
• 
  Lead and partner cross functionally to provide ideas on how to improve business processes and make day-to-day Ecommerce business functions more efficient.
  
• 
  Actively supervise daily data flow between front end, order management, and internal systems; working with appropriate partners to resolve any discrepancies and issues.
  
• 
  Provide insight to the overall prioritization process for evaluating new brand.com site features and improvements, structuring appropriate experimentation roadmap
  
• 
  Partner with cross functional team members to develop and drive marketing plans, as well as ensure site roadmap and performance KPIs are met and exceeded.
  
• 
  Ensure DTC Ecommerce priorities, goals and values are supported within your team
  
• 
  Manage and monitor the DTC online store performance and consumer experience, work with Sales and Ops to manage inventory needs, and actively monitor data flow between websites and other internal systems.
  
• 
  Exhibit and cultivate standard methodologies regarding effective time use/meeting, communication, and cross-functional partnership
  

Skills needed to be successful in this role:

• 
  Detailed understanding of end-to-end ecommerce processes including clear understanding of website infrastructure, content management, product attribution, operations, and customer facing functionality.
  
• 
  Demonstrated experience and passion for driving eCommerce revenue with prior relevant roles.
  
• 
  Skills for analytical and data-driven thinking; ability to assess, interpret and act on results
  
• 
  Ability to build revenue forecasts and experience crafting strategy that drives to targets.
  
• 
  Experience directly or indirectly leading, mentoring, and influencing team members, building and maintaining effective working relationships across functional divisions within an organization to enable success.
  
• 
  Knowledge of digital marketing and the current marketing technology landscape is a plus
  
• 
  Strong organization skills with the ability to prioritize and lead multiple projects at once.
  
• 
  Self-motivated with a track record showing a "can-do" demeanor and a passion for your work
  
• 
  Flexible and responsive to change
  
• 
  Presentation, oral and written communication skills required.
  
• 
  Ability to maintain strict confidentiality with privileged information, partnership, and handle a fast-paced environment
  

Minimum Qualifications:

• 
  High school diploma or GED
  
• 
  Experience managing and advising website technical structure, design and aesthetics, content, navigation, information architecture, branding/marketing, performance, and functionality efforts to positively impact ecommerce efforts.
  
• 
  Experience working with ecommerce platforms (like Magento, Shopify, or Demandware). In addition, marketing platforms, including web analytics, tag management, A/B testing, etc.
  
• 
  7+ years in website operations, merchandising, and optimization experience
  
• 
  Authorized to work in the United States on a full-time basis
  

Preferred Qualifications:

• 
  Bachelor's degree preferred
  
• 
  Software skills preferred: Microsoft Office, Oracle, or knowledge of ERP systems
  

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-AD1

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, Glassdoor, Facebook, Instagram and Twitter.



Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture and background. We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status or any protected basis.



We will provide individuals with disabilities reasonable accommodation to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.

Incorporated in 1968, Helen of Troy has grown into a leading global consumer products company with career opportunities in North America, South America, Europe and Asia. We offer creative solutions for our customers through a diversified portfolio of well-recognized and widely trusted brands, including OXO®, Hydro Flask®, Vicks®, Braun®, Honeywell®, PUR®, Hot Tools®, Drybar®. Most of these brands rank #1 or #2 in their respective categories.

We boldly bring brands into our family, where we nurture what makes them great. We collaborate internally and externally, always striving to provide the consumer-centric innovation, operational excellence, scale, global reach, and stellar shared services to make them soar.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.

This job has expired.