Senior Salesforce Administrator
OutSolve - Everlaw

Job Info

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We're thrilled to announce our recent $202 million Series D funding round! Our mission is to promote justice by illuminating truth. We believe that justice is served by truth, and our platform helps users discover it. Cloud-native and AI-powered, Everlaw is revolutionizing the way law firms, government agencies, and corporate legal departments handle mountains of digital data for internal investigations, ediscovery, and case preparation. We're growing rapidly and we're looking for passionate people to join us on the next phase of this incredible journey!

We're looking for an experienced Salesforce Administrator to join our growing team!

In this role, you'll be responsible for leading the ongoing development and maintenance of our Salesforce CRM and the various applications integrated with Salesforce. You'll create processes and frameworks to help our sales organization run effectively and efficiently, and make systems recommendations to support rapid scale. You'll be instrumental in translating business requirements into technical solutions that drive the success of our Go-to-Market teams.

Our ideal candidate is a strategic, long-term thinker who has strong analytical skills and the ability to understand complex systems and processes. You have experience in managing Salesforce during a rapid growth stage to support constantly evolving business needs.

Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team. Learn more about Life at Everlaw.

This is a full-time onsite position located in Oakland, California.

Getting started

• We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.
• We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1.

In your role, you'll…

• Identify, design, build, test and deploy solutions related to Salesforce and related applications, including custom objects/fields, page layouts, workflows, security settings, and data management.
• Apply overall Salesforce administration best practices in system configuration
• Work cross-functionally with other business process owners (Marketing, Customer Success, Business Development, Finance) to ensure changes to Salesforce and other sales systems are consistent with business needs.
• Troubleshoot, resolve and track Salesforce end-user issues.
• Maintain and support Salesforce 3rd party app integrations.
• Evaluate and implement additional system integrations as needed.
• Update and maintain technical documentation for business and compliance purposes.
• Assist in training of new users and foster Salesforce acumen set across the organization.
• Stay current on new Salesforce features and functionality to ensure compatibility with existing development and configuration.

About you

• You have at least 7 years of Salesforce Administrator related experience, including experience with Salesforce Lightning
• You are technically proficient and are capable of designing and enhancing workflow rules, validation rules, approval processes, page layouts, custom objects, custom settings, profiles & permission sets, reports and dashboard development
• You have strong project management skills and the ability to juggle multiple projects and deliverables at once while staying on schedule
• You are a problem solver that can translate business requirements into technical solutions that drive the success of our Go-to-Market teams.
• You're a clear, fast, and friendly communicator and you can collaborate with multiple stakeholders to recommend solutions that align with best practices
• You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for this position.

Benefits

• Competitive salary
• Substantial equity
• Retirement plan with company matching
• Health, dental, and vision
• Flexible Spending Accounts for health and dependent care expenses
• Paid parental leave and sick leave
• Seventeen paid vacation days plus 11 federal holidays
• Membership to Modern Health to help employees prioritize mental health and wellness
• Annual allocation for Learning & Development opportunities and applicable professional membership dues
• Company-sponsored life and disability insurance

Perks

• Work in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt
• Flexible work-from-home days on Tuesdays and Thursdays
• Monthly home internet reimbursement
• Select your preference of hardware (Mac or PC) and customize your desk setup
• Enjoy a wide variety of snacks and beverages in the Oakland office
• Bond over company-wide out-of-the-box events and fun activities with your team
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
• Take advantage of learning and career development opportunities
• One of Wealthfront's 2021 Career Launching Companies , one of " Inc Magazine's Best Workplaces ", and one of 2020's Best and Brightest Companies to Work for in the Bay Area
• "G2 Ranks Everlaw #1 for Ediscovery for the Fourth Quarter in a Row" and proud contributor of free ediscovery resources to benefit the greater good through "Everlaw for Good"
• #LI-JT1

Pursue Truth While Finding Yours

At Everlaw, we are deeply invested in pursuing the truth, for our clients and for our employees. We know that when you're empowered to pursue your passions, it is reflected in the work. That's why we're committed to the professional growth of all our team members, offering an annual learning and development stipend and regular career check-ins with managers. If you're looking for a place that values passion, integrity, and a desire to learn, we'd love to hear from you!

​​About Everlaw

We help law firms, government agencies, and corporations sift through millions of documents of evidence in big lawsuits and investigations to find the proverbial smoking gun (or needle in the haystack -- pick your metaphor). It's a multi-billion dollar space typically dominated by service-oriented vendors, and we're coming at it with cutting-edge technology and elegant design. It's working, and we've been growing very rapidly: we host hundreds of terabytes of data and work with all 50 state Attorneys General and hundreds of law firms on some of the most high-profile cases litigated today.

Everlaw is an equal opportunity employer. We pride ourselves on having a diverse workforce and we do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We respect the gender, gender identity and gender expression of our applicants and employees, and we honor requests for pronouns. It is our policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity, including the California Equal Pay Act . Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As of December 8, 2021, Everlaw will require all of its employees to be fully vaccinated for COVID-19, unless a medical or religious exemption applies. If you are hired, we will require you to prove that you have received the COVID-19 vaccine, unless you have received a medical or religious exemption.

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