Job Summary
The Business Analyst in the Mortgage Servicing Operations department is responsible for providing strategic support to the Performing Servicing division by managing Investor compliance, external exams/audits, procedure updates, publication of Servicing documentation and intranet website management, as well as overall support to Senior management. The role is designed to evaluate, identify, and implement areas and processes of improvement in a fast moving environment. Analyst will follow process and project methodology to assess current state of risk and controls and then develop and recommend updates to business owners to align to best in class services with staying in line with regulatory and investor compliance. The Analyst will design efficient processes and implement using automation by driving the defining, analyzing & documenting of requirements and developing test plans and seeing those requirements are executed as planned, on time. Must have working knowledge of MSP and servicing requirements.
Job Responsibilities:
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