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Social Work Supervisor- Hybrid Schedule
Selfhelp Community Services

New York, New York

Posted in Community Services


This job has expired.

Job Info

Position Summary: Provide supervision to staff involved in the provision of case management services.

Principal Responsibilities:

  • Supervise social workers and community workers in daily operations of case placement, - supervision, coordination, and/or client relations, and problem solve/resolve emergent issues.
  • Assist staff members through regularly scheduled individual conference in analyzing case problems and improving their diagnostic and helping skills.
  • Maintain established agency policies and procedures, objectives, quality assurance program and safety standards.
  • Consult with and keep department director informed of activities, needs, and problems related to demands.
  • Assure that staff adhere to mandates established by contract and that quality service as well as case coordination services are provided.
  • Assist in assessing the case worker's skills and identify specific training needs for staff.
  • Evaluate performance of staff periodically and reports to the director.
  • Supervise and direct case workers in developing written care plans and comprehensive assessment forms.
  • Attend case conferences with social work staff from other departments and agencies.
  • Attend community based.
  • Attend and actively participate in staff meetings.
  • Review case records to ensure that services are provided according to the assessed care plan.
  • Assist in resolving difficult client issues.
  • Help client and family through individual or group conferences to understand, accept, and follow care plan recommendations.
  • Participate in planning for improving services by interpreting social factors pertinent to development of program.
  • Provide coverage for workers who are out of office, sick or on vacation.
  • Substitute for Director in his/her absence.
  • Perform other duties as requested or assigned.
  • Adhere to organization’s standards by completing annual mandatory trainings in a timely manner on topics including – but not limited to – Sexual Harassment Prevention Training, IT Security Awareness, Compliance, OSHA, HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
  • Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
  • Adheres to the organization’s policy in regards to absenteeism and appearance and health and safety standards.


    • Job Competencies & Minimum Qualifications:
  • MSW with two years of supervisory experience, or BASW with five years of supervisory experience required.
  • NYS license and registration to practice as a Licensed or Certified Social Worker in New York State preferred.
  • Working knowledge of Microsoft Office Suite and other technology.
  • Able to work independently.
  • Excellent verbal and written skills.
  • Excellent customer service skills.


    • Working Conditions/Physical Demand:
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds


    • This job has expired.

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