Software Developer II (ServiceNow)
One Call Medical, Inc.

Job Info

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Software Developer II (ServiceNow)

We're looking for colleagues who are ready to Think Big, Go Fast, Deliver Awe, and Win Together. These core values embody our diverse and inclusive culture and help us live out our mission of "getting people the care they need when they need it." Over the last 30 years, our company has established itself as the market leader in managed care for the workers' compensation industry. We are committed to making a positive impact in the lives of the injured workers we serve, and we have fun doing it.

Salary Range: $66100 - $109100 Salary

This compensation range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At One Call, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66100 - $109100Salary

Benefits Summary:
In return for your commitment to our company's mission, we offer a vast array of benefits to help support the whole you.

• Opportunities to work from home
• Competitive wages with opportunities to earn annual merit increases
• Paid development hours to use for professional and community development!
• Generous paid time off, 8 company holidays, and 2 personal days per year
• $1,000 Colleague Referral Program
• Enterprise Recognition Program rewarding colleagues for their extraordinary work
• Exclusive discounts on travel, activities, and merchandise via work discount program
• Colleague Assistance Program that provides free counseling and financial services
• Tuition Reimbursement Program including certifications
• Quantum Health: A healthcare navigation platform to help our colleagues make the best, most cost-effective healthcare decisions
• Medical, dental, and vision insurance
• Pre-Tax FSA and HSA health savings accounts
• 401(k) matching
• Company paid life insurance
• Company paid short term and long-term disability
• Referral program
• Healthcare concierge
• The One Call Foundation which aims to help colleagues during unexpected emergencies, from car accidents to natural disasters.

The Software Developer is responsible for one or more steps in the development life cycle including designing, coding, testing, implementing, maintaining and supporting software applications used by internal business partners and/or external customers. The developer works with business analysts, technical product managers, and other internal business partners to ensure that development tasks are delivered on time and within budget and may provide recommendations for the development of new or updated code.

Intermediate professional role. Moderate skills with high level of proficiency. Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses specialized knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach more junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects. Typically requires 4+ years of applications development experience.

GENERAL DUTIES & RESPONSIBILITIES:

• Provides application software development services or technical support typically in a defined project.
  
• Follows OCCM SDLC Standards
  
• Develops program logic for new applications or analyzes and modifies logic in existing applications.
  
• Codes, tests, debugs, documents, implements and maintains software applications.
  
• Maintains, tests and integrates application components.
  
• Ensures that system improvements are successfully implemented.
  
• Demonstrates an understanding of One Call Care Management systems and the workers compensation industry.
  
• Participates in Planning and analysis phase of SD projects
  

• Analyzes requirements, and translates business requirements into product designs.
  
• Writes technical specifications and other forms of documentation.
  
• Suggests technical alternatives and improves/streamlines processes and systems.
  
• Completes project assignments and special projects commensurate with job expectations.
  
• Conducts planning, analysis and forecasting activities to plan projects and tasks.
  
• May provide leadership and/or guidance to other technical professionals.
  

EDUCATIONAL AND EXPERIENCE REQUIREMENTS:

Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience. Additional experience preferences by job level are outlined further below.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development).
  Proficiency in business modeling and requirements definition.
  Excellent customer service skills that build high levels of customer satisfaction for internal and external customers.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors).
• Willingly shares relevant technical and/or industry knowledge and expertise to other resources.
• Excellent problem-solving and time management skills.
• Resourceful and proactive in gathering information and sharing ideas.
• Strong attention to detail.
• Ability to operate in a fast-paced environment.

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PHYSICAL/EMOTIONAL DEMANDS & WORK ENVIRONMENT:

• For roles located in office or home settings, this job is primarily sedentary and may involve repetitive motions. The employee is regularly required to sit, use hands and fingers, speak, and hear.
  
• For roles located in the field, this job is primarily active. The employee is regularly mobile and must be able to utilize transportation (such as driving), sit, use hands and fingers, speak, and hear.
  
• The employee is occasionally required to stand, walk, and lift objects (up to 10lbs weight; up to 4 ft. height).
  
• Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus
  
• The work environment utilizes florescent lighting; noise level is moderate.
  
• The emotional demand of the job may cause undue stress from, but not limited to, moderate/heavy workload.
  

• Reasonable accommodations will be individually assessed and possibly made to enable individuals with disabilities to perform the essential functions of the position.
  
• Please be advised this job description is subject to change at any time.
  

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