Sr Sales Compensation Analyst Field Support
Intuitive

Job Info

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At Intuitive, we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. Our mission is our guiding force; our culture is the DNA that makes us unique.  

As a pioneer in robotic-assisted surgery (RAS), we have been expanding our innovations through technology to help make a difference in the world. For 25 years, human ingenuity has guided our journey to help solve some of healthcare’s complex challenges. 

We believe a great idea can come from anywhere—inclusion and mutual respect are vital to our culture. We value character grounded in integrity, a strong capacity to learn, the energy to get things done, and diverse experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and strive to achieve their highest potential.  

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s help to advance the world of minimally invasive care. 

Primary Function of Position:

The Sales Compensation Analyst will be a member of the team responsible for administering the end-to-end compensation process for the Intuitive Surgical global sales organization.  This process includes calculating, processing, analyzing and reporting sales commission.  Specifically, the Sales Compensation Analyst – Field Support position will field compensation inquiries from the sales force, train new sales hires on the use of our sales incentive system, analyze compensation inquiry trends, perform both monthly and ad hoc financial analysis and contribute to process and plan improvement with the reduction of compensation inquiries as a goal.  This position will also need to partner cross-functionally with the Sales, Sales Operations, HR, Finance, Accounting, external auditors, and Payroll on all elements regarding the compensation process.  Since this role is part of a global support team, early morning or evening hours may be needed to provide additional schedule overlap with our global sales teams.

Roles & Responsibilities:

• Receive and respond to inquiries from the global sales teams through research and reconciliation;  Audience includes Sales representatives though Vice President
• Reconcile employee sales compensation plans and payments and ensure accuracy
• Research and resolve all commission and bonus inquiries in a timely, accurate and customer centric fashion.
• Assist in sales compensation support inquiries such as system access or navigation
• Train on sales incentive system use and navigation
• Work within the Sales Incentive Compensation System
• Collaborate with other Compensation team members and Sales Operations partners to solve sales compensation-related business problems.
• Work on special compensation-related projects
• Identify, communicate, and resolve any problems affecting the proper processing of commissions and bonuses
• Perform support activities needed for the development, implementation, communication, and administering of sales commissions and incentive programs, plans, policies, and quotas
• Provide guidance and training to sales teams on commissions plan structures and reports
• Analyze and report on compensation inquiry trends
• Collaborate with others to drive process, system, and compensation plan improvements to reduce inquiries

Skills, Experience, Education, & Training:

• Knowledge of an Incentive System, Salesforce.com, financial systems, and business application databases
• Knowledge of Tableau or similar data visualization software
• Experience working in high-growth, performance focused environments and administering complex programs
• Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Strong Excel skills are a necessity (pivot tables, complex formulas, and Lookup functions)
• Strong, effective, and tactful communications skills (both verbal and written)
• Ability to manage confidential information
• Minimum 5 years’ experience implementing, administering and driving complex compensation programs for rapidly growing and international businesses
• Minimum Education: BA or BS degree (Accounting, Finance or related major preferred)

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.  

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. 

Shift : Shift 1 - Day

Travel : No

Travel Requirements: No Shift: Shift 1 - Day

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