Sr. Salesforce Scrum Master
Globe Life Inc.

McKinney, Texas

Posted in Insurance
25 days ago


Job Info


Reporting to the IT Salesforce Manager, the Senior Salesforce Business Analyst/Scrum Master will be a core part of the Salesforce Platform Development team. This position works with both technical and business personnel to create innovative solutions, perform process work in conjunction with automated systems and third-party applications. This position is responsible maintaining Standard Operating Procedural (SOPs) documentation for the team, facilitating Agile Ceremonies, project coordination, Release/Change management process operation.

As a Senior Salesforce Business Analyst/Scrum Master, thorough knowledge of the Salesforce platform, its best practices, architecture and system integrations with other platforms are required. This person is a hands-on worker who will assist in the creation of logical models and documentation, and to work with others to design and implement processes and tools.

Primary Duties & Responsibilities:

  • Facilitate Agile ceremonies
  • Organize team sprint work in TFS
  • Ensure work items have requisite elements (description, acceptance criteria, prioritization, assignments, etc.)
  • Demo product functionality as needed
  • Document standard operating procedures
  • Create and maintain department Run Book
  • Drive and ensure the qualities of a well-designed system for correctness, reliability, auditability, scalability, redundancy, and security
  • Provide process guidance and be a mentor to the Salesforce team in coordination with entire Salesforce CoE team including process reviews and requirements analysis
  • Other duties as requested by Salesforce Manager



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