The Strategic Technical Support Analyst serves as a front-line support contact for Waystar's most strategic clients and partners. The Strategic Technical Support Analyst provides support to our clients and partners for simple, urgent, and/or complex issues. This is accomplished by handling support inquiries either by phone or by our web portal. The ideal candidate understands the importance of professionalism when working with high profile clients and partners and can prioritize in order to complete tasks with the needed sense of
urgency
What you'll be doing:
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