Technical Business Analyst II
Globe Life Inc.

Job Info

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JOB SUMMARY
The Technical Business Analyst II position is responsible for a full range of activities related to the planning, design, testing, troubleshooting, deployment, and implementation of development / reporting/ analytics projects that support Globe Direct Response Marketing. The Business Analyst in this role is expected to achieve a broad understanding of Globe Life's Direct Marketing processes and systems to facilitate project completion.

PRIMARY DUTIES & RESPONSIBILITIES
• Should be able to work independently in an agile environment
• Effectively document system specifications and business processes as requested by stakeholders
• Monitor changes to baseline requirements with the use of effective application of change control processes and tools
• Utilize various techniques to define business requirements, user-stories, functional and non-functional technical requirements, acceptance criteria, and report specifications (via diagrams, documents, gap analysis, and/or user stories).
• Review and evaluate requirements to ensure the successful communication of business needs throughout a project
• Ensure the application of the correct technology to solve business problems in the most efficient and appropriate manner
• Collaborate with developers and other subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Develop and monitor QA/UAT testing to validate that the delivered solution meets the business needs specified within the requirements.
• Analyze, troubleshoot, and help resolve issues during testing and implementation.
• Understand and perform logical queries to facilitate calculations, reporting, and complex formulas, applying the appropriate level of analysis for the task
• Liaison between development, stakeholders, managers
• Serves as project subject matter expert through all stages of the project
• Strictly adhere to the department's SDLC process throughout all facets of the project.
• Identify, recommend, and implement standardization and industry best practices

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