Technical Help Desk 1
Kforce Inc

Job Info

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RESPONSIBILITIES:

Kforce has a client that is seeking a Technical Help Desk 1 in Tempe, AZ.Key Tasks:

• Technical Help Desk develops a strong understanding of the business and can relate problems to business impacts
• Understands how to triage and prioritize issues and will escalate problems to management
• Maintains a strong working knowledge of supported systems and continually strives to enhance knowledge through ongoing training, reading, and participating in projects and improvement initiatives
• As a Technical Help Desk, you respond to alerts or emergency issues within 15 minutes during normal business hours and when on-call
• Processes and handles requests and orders for computer equipment throughout the lifecycle of the equipment
• Performs other duties as assigned

REQUIREMENTS:

• 1+ years of experience in an IT Service Desk level 1 role (in a Windows network environment), maintaining and diagnosing client workstations, services, applications, and printers

Experience in no less than two of the following is required:

• Windows OS
• Basic Windows networks
• Basic Exchange server
• Citrix
• Working in a Help Desk Environment
• Microsoft Office Suite

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

This job has expired.