As part of Waystar's award winning Client Success Department, theTechnical Support Specialist is responsible for providing superior support to our clients with the highest degree of client service and satisfaction. Right now, we are looking for an outstanding, brilliant, and driven Technical Support Specialist to help guide our clients to become more efficient and successful. The primary responsibility of the Agent is to provide exceptional support to our clients by handling incoming inquiries through web cases, chats, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior client support. The Technical Support Specialist must maintain a positive attitude and have a positive effect on the morale of the team.
What you'll be doing:
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