Teller
Amplify Credit Union

Job Info

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Life at Amplify

As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impact to our community through our profits. That unique intersection is one reason we've been named a Top Workplace for three years in a row by the Austin American-Statesman four years in a row. We're also proud to say that we're the only full-service financial institution that doesn't have deposit fees of any kind. We're looking for teammates who are inspired by our mission and ready to grow their careers. As they do, our employees can expect Amplify to uphold our commitments to culture, community, inclusion, and more.

Our business success is built on the community around us, now more than ever. Therefore, we believe it is our responsibility to give back to those who support our growth. Through volunteerism, we can strengthen the communities around us and strengthen our business as well. That's why we're proud to offer up to 40 hours per year of paid time off to perform community service during work hours.

About This Role:

As a Teller, you are the face of Amplify, providing friendly, accurate, and timely servicing of Amplify member accounts. Your role will have you processing basic member transactions, educating members regarding Amplify's remote delivery channels, and always communicating professionally with the credit union members.

Essential Duties

Process basic member transactions, to include deposits, withdrawals, transfers, loan payments, etc.

Assist members with basic account and loan inquiries

Manage cash drawer effectively and within established guidelines

Educate member regarding Amplify's remote delivery channels - such as online banking and mobile deposit - and promote their use for member convenience

Resolve moderately complex member situations with tact and diplomacy; communicate in a professional manner

Exercise good judgment to make sound decisions that help member and support organizational objectives

Adhere to Credit Union policies and procedures

Champion organizational culture both internally and externally; consistently demonstrate Amplify's service standards

Other duties may be assigned

This role is a stepping stone to help you progress in your career development. Join a team of great people with the common mission to help make our members financially successful!

Qualifications and Other Information

Prior customer service experience is helpful but not required. What is required:

To perform this job successfully, an individual should have knowledge of and be proficient in the use of a personal computer, Microsoft Office products, and the use of a telephone. Knowledge and use of a 10-key is helpful. Must be able to work a flexible work schedule, including weekends. Must have or quickly obtain working knowledge of Credit Union's products & services, policies, standard operating procedures, and State and Federal regulations.

If this sounds like the perfect opportunity for you, don't wait to apply. We are hiring now!

What We Offer

To build a better bank, you must build a better team. We want your time at Amplify to be a jumping-off point for personal and professional success. This means offering growth opportunities - including paid volunteer hours and development programs - that will engage you with the community and help you advance your career:

• Customized volunteer opportunities with our signature partners (Saint Louise House, Caritas of Austin, and the American Red Cross).
• Additional paid time off for volunteer-related activities.
• Undergraduate and graduate tuition benefits for eligible full-time and part-time team members.

Pay & Benefits

This position offers a pay rate of $19.62 per hour. It also entails the benefits available to all Amplify employees, including a 401(k) with a company match of 100% on the first 5% you contribute.

Location

You will work at one of our four branch locations: Esperanza, Pond Springs, La Frontera, and Cedar Park.

If you have any questions or want to request an accommodation, please contact Human Resources by emailing Human.Resources@goamplify.com or calling (512) 519-5435.

Amplify is an Equal Employment Opportunity Employer, seeking people from all backgrounds, life experiences, and world views.

This job has expired.