We are looking to hire an exceptionally passionate, multitasking and detail-oriented individual that is self-motivated and experienced in supporting a transportation team with daily administrative tasks.
What will your job involve?
-Maintain inter-departmental communication between our plant operations, sales, and field operations teams
-Using Nextraq, logs and other documents, track and monitor driver activity. i.e. excessive stop times, excessive idling, excessive speeding, etc.
-Work with administration and production staff to ensure accurate and efficient creation of manifest
-Co-ordinate scheduled vehicle servicing and rectification of equipment issues to improve vehicle performance as required
-Conduct regular vehicle inspections to ensure compliance with roadworthiness, vehicle cleanliness and appropriate driver operation
-Prepare and print memorandums for effective driver communication
-Analyze route efficiencies to ensure optimum cost savings achieved
-Responsible for ensuring driver compliance with Occupational Health and Safety legislation and rectifies any non-conformance or matters of concern regarding Health and Safety matters
-Ensure minimal errors are made and high quality of customer service delivered
-Responsible for the quality assurance of smart containers being unloaded and loaded into trucks pre and post trip
-Ensure accuracy of orders: must review all load sheets and ensure quantities are correct prior to shipping in accordance to customer requirements.
-Assist in implementing new processes, procedures, and guidelines to ensure quality and cost control
-Support projects related to the improvement of logistics processes
-Monitor commercial drivers' Hours of Service and maintain DOT compliance
-Monitor and answer daily emails with vendors and customers
-Assisting the Transportation Supervisor with any projects and tasks needed -
Requirements:
-2+ years' experience of Transportation Support and/or dispatch experience
-High School Diploma or equivalent (GED) required
-Strong attention to detail and ability to multitask
-Strong verbal and written communication skills
-Good understanding of transportation/logistics practices and procedures
-Knowledge of best practices for customer needs assessments, meeting quality standards for services, and evaluation of customer satisfaction
-Willingness to be a strong team player and contribute to a positive work environment
-Knowledge of Microsoft Office applications, including Word, Excel, and Outlook
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