UX Researcher
Kforce Inc.

Job Info

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RESPONSIBILITIES:

Kforce has a client in Brooklyn, NY that is seeking a UX Researcher.Summary:Our team focuses on using research to guide the development of buyer and seller experiences in our dynamic marketplace of unique items. We collaborate with our partner teams through all stages of product development, from identifying initial opportunities, to refining the user experience to analyzing the impact of our efforts and highlighting improvement areas. We're a mixed methods team, applying a deep bench of user research approaches across both quantitative and qualitative methods.The UX Researcher will support our client's Seller Platform team, which lives within the Seller Experience group. The UX Researcher will play a big role in shaping our seller mobile app strategy, and will also be contributing to the overall seller experience - this means that they may work on a breadth of projects that fall within this domain.Responsibilities:

• Partner with team members to guide product development and refinement, drawing on expertise in user research and UX standards
• Independently define project scope and apply appropriate methodologies to manage a research "portfolio" of foundational and evaluative insights
• Conduct on-site, remote, and in-field user research studies with buyers and sellers (as needed)
• Share tangible findings and prioritized recommendations on a regular basis, to encourage marketplace health and drive business goals
• Manage third-party research vendors (e.g., research agencies, moderators) as needed
• Manage additional tasks and responsibilities as required by the role, at the discretion of the UX Research Manager

REQUIREMENTS:

• 5+ years of experience conducting UX research, employing methods such as in-depth user interviews, contextual inquiry, journey mapping, participatory design, and usability testing
• Understanding of a range of user research methods and a deep understanding of modern trends in app design
• Experience leading research at different parts of the product development process, from discovery to delivery
• Experience working with SQL, Qualtrics, remote testing tools, or experiment design (plus)
• Mobile app experience (plus)

The hourly or salary range at the top of this posting is the lowest to highest compensation range we, reasonably and in good faith, believe that we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is applicable for jobs to be performed. An employee's pay within the compensation range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. This range may also be modified in the future.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any form of compensation that is allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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