Department:
Technology
Location:
Los Angeles, California
Location: STAPLES Center - Los Angeles, CA
Who we are
With over 40,000 employees across 200 locations delivering $2billions in revenue per year, Levy are responsible for millions of memorable guest experiences across some of the most iconic locations in the country.
The Venue Technology Specialist is responsible for overseeing the proper performance of all information technology-based applications and systems within the stadium/arena environment. The Venue Technology Specialist also acts as a liaison between the Home Office Information Systems teams, vendors, partner IT contacts, and all other Levy Restaurants departments and personnel to ensure the systems at the location are functioning properly as required and technical assistance is provided for their locations and team members in a timely fashion.
The Venue Technology Specialist will also be responsible for maintaining accountability of all the systems in production within their locations. An up-to-date list is to be maintained by the Venue Technology Specialist with regards to POS counts, versions, server backup status, etc. In addition, the Venue Technology Specialist will have to travel on occasion to other Levy locations to support major events, oversee deployment/installs or execute site surveys when requested by the operations team.
The Venue Technology Specialist will report to the Director of Operations and Regional Information Technology Manager and will participate in regularly scheduled conference calls and/or meetings. It will be his/her responsibility to ensure that tickets for their respective region are closed in a timely manner (whether they relate to POS/field systems or not). The Venue Technology Specialist will be responsible in keeping up with projects within his/her region and making sure that adequate (be it from Levy IT or the Vendors) support is available throughout the project. The Venue Technology Specialist will keep up with administrative work such as documentation, timesheets, etc. on time.
Key Job Responsibilities
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