Veterinary Surgery Liaison>
VCA

Job Info

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VCA Veterinary Referral and Emergency is seeking a Veterinary Surgery Client Service Coordinator for our busy Surgery Department. We are a fast paced, AAHA-accredited, 24 hour emergency and specialty hospital in Norwalk, CT. Our newly renovated hospital provides services including ER/ICU, Internal Medicine, Surgery, Oncology and Cardiology. Each of our specialty departments utilizes advanced technology to provide state-of-the-art diagnostics and advanced treatments and therapies to care for patients, such as onsite CT and x-ray, ultrasonography, echocardiography, ECG, telemetry and oxygen therapy. As a member of the VCA team, your mission will be to win the confidence of every pet parent-by delivering an outstanding client experience-so they will partner with us for the lifelong care of their companion animals.

Our hospital team provides an ideal setting to expand and develop skills in every area of our practice.

We are currently looking for a full time employee to join our team working three to four days a week, Wednesday through Saturday.

Job Responsibilities:

• Client communication: providing clients with daily updates, communicating lab results, reviewing discharge instructions, creating and going over estimates with clients, after discharge phone calls
• Record Keeping: Sending referral letters, scanning and/or faxing records, calling referral veterinarians for medical records, entering charges, documenting client communications
• Filling prescriptions and reviewing post-op care with clients
• Restraint of patients
• Submitting and running laboratory tests
• Coordinating appointments and discharges with surgeon and technicians

Skills & Qualifications:

• Minimum of 1 year experience in veterinary field required, surgery knowledge preferred
• Professional demeanor and appearance, excellent interpersonal skills, and a positive, friendly attitude
• Ability to plan, organize, make decisions and communicate effectively
• Able to handle multiple tasks at once and enjoys working in a fast paced environment with changing priorities

Why Join The VCA Family?

We are passionate about supporting Technicians and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a Technician career has to offer. We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

• Access to the people and financial resources of a large veterinary community
• Leadership opportunities
• Career development programs
• Tuition support and sponsorships
• Free wellness subscriptions (Lyra Health & Head Space)
• Referral bonuses
• Competitive wage
• Comprehensive benefits package including; medical, dental, vision and paid vacation & sick days
• Employee pet discounts
• 401(k)

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

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