Job Description
Vice President of Property Management, Housing Quality and Education - VOA National Office
Come make a difference! Volunteers of America is one the nation's largest and most comprehensive human services organizations. Since 1896, our ministry of service has supported and empowered America's most vulnerable groups, including at-risk youth, the frail elderly, men and women returning from prison, homeless individuals and families, people with disabilities, and those recovering from addictions. We are one of the nation's largest nonprofit providers of quality, affordable housing for low and moderate-income households and persons with special needs.
The Vice President of Property Management, Housing Quality and Education provides overall leadership for property management activities conducted under National Housing Corporation, the subsidiary property management company of Volunteers of America National Services (VOANS) and TBD additional property management subsidiaries. The position will ensure that housing management directly undertaken by VOANS and its subsidiaries along with its affiliate property management agents provides high quality, service enriched property management consistent with Volunteers of America Housing Principles, while meeting VOANS strategic goals. The position will be responsible for the quality of and growth of the management portfolio, ensuring the highest quality property management as evidenced by resident satisfaction, quality of properties and compliance with governmental requirements under a myriad of programs. Additionally, the position will seek to grow management opportunities through securing third party management contracts and initiating management through additions to the VOA owned portfolio. The position will represent Volunteers of America within industry organizations and associations to enhance partnerships, advocacy efforts and to develop new business opportunities.
This senior level housing position is also responsible for setting the strategic direction of quality improvement efforts consistent with Volunteers of America Housing principles throughout the VOANS portfolio. This is achieved through coordination of housing leadership across the organization, promoting organization wide efforts to ensure comprehensive industry leading training and the achievement of shared quality standards, with the goal of increasing resident satisfaction, ensuring compliance with a variety of regulatory and funding sources, and ensuring properties are operated on sound financial footing. In addition, training and dissemination of best practices will ensure consistency throughout the VOANS portfolio regardless of the specific property manager.
Core Responsibilities
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