Web/Digital Program Manager
Meta

Job Info

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We are looking for an experienced Digital Program Manager to join the RL Digital Program Management team. This is a key hire to drive systematic ways of working across multiple cross-functional stakeholders on behalf of Meta.com, as well as develop and drive the operating model for a best-in-class content and commerce site experience.

Web/Digital Program Manager Responsibilities:

• Show up as a leader amongst the cross-functional team for all site initiatives and in doing so, organizes Marketing, Creative, Ecommerce and Development/Engineering groups to achieve goal-driven business initiatives
• Create strong working partnerships with Integrated Marketers, Channel Marketers, Store/Merchandising, Development, Creative, Design, Legal and Product teams and external agencies driving alignment, both North-South and East-West to deliver against overall program objectives
• Orchestrate how web projects fit within the wider business portfolio through the lens of objectives, impact, budget, risks and resources
• Manage frequent communications with core working teams, cross functional partners and executive leadership, ensuring that teams and stakeholders are well informed throughout project pipelines
• Define, architect and implement workflow systems and foundational structures that support Meta.com planning, execution and optimization
• Evolve operational structures to support Meta.com's needs
• Create RFPs, budgets, project schedules and distribution plans
• Negotiate and manage project statements of work, estimates and related parameters
• Manage external vendor relationships (technical development, design firms, production companies etc.)
• Operate autonomously and mobilize the team towards forward progress, action, and results by anticipating needs and removing obstacles. Includes creative problem-solving to achieve accelerated and complex delivery deadlines
• Create order out of ambiguity and complexity, with the ability to wrestle all sizes and shapes of projects to successful outcomes
• Apply a systems approach going beyond the immediate workstream to create scalable, repeatable systems for the future
• Create efficiency and remove redundancy by seeing patterns, creating standardized processes and optimizing workstreams

Minimum Qualifications:

• Experience with the creative development process from reviews to delivery across MarCom assets and workflows
• 10+ years client-facing experience within an agency, consultancy or brand/company in a demonstrably equivalent role
• Proven industry experience, working on large-scale consumer product brand and/or commerce digital/web experiences, including launch windows and ongoing optimization
• Organizational task and budget management skills
• Experience managing internal and external creative and production/development partners

Preferred Qualifications:

• Experience working as a cross-functional program lead within a fast-paced, often ambiguous, start-up environment
• Experience working and thriving in a self-starter, fast-paced and changing environment
• Experience managing multiple large scale projects simultaneously
• Proven experience wrestling complex Marketing programs to order
• Experience working with internationalized global sites, with localized currency, legal, and content requirements and regulations
• Expert level experience working closely with content managers, engineers, designers, analysts, front end developers and external vendors to launch and sustain high quality web and digital experiences
• Experience as lead point of contact on projects and programs
• Experience working with a large, matrixed, global tech company, with experience in a rapidly scaling department
• Experience in creative strategy and development, production, editorial, finishing and delivery/trafficking
• Expert at drafting SOWs, dealing with business affairs managers and legal teams on issues such as content licensing and partner management
• Proven experience operating at multiple altitudes from high-level operational planning to tactical execution, managing multiple sub-work streams at once

Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

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